CERTONA technology

Personalizing the Customer Experience. It’s in our DNA.

Curate, manage, test and optimize every step of the customer journey across all channels

Certona’s 1:1 real-time personalization technology combines real-time context with unmatched customer profiling and dynamic merchandising, enabling you to deliver individualized content, offers and product recommendations across all channels and touchpoints.

With the easy-to-use experience manager, digital marketers are empowered to take control and test, optimize to deliver the best possible experiences for your customers so you can acquire, engage, convert and re-market to them in the most effective way.

Highly Targeted and Optimized Recommendations
Across All Touchpoints

Personalizing web, email, mobile, contact center and in-store, the Certona personalization technology supports omnichannel businesses worldwide, delivering the highest performing personalization in the industry.


Personalization Platform

Personalized Experience Management at Your Fingertips

Our personalization technology profiles first time visitors after only 3-4 clicks and then keeps learning on return interactions and from aggregate community behavior.


Certona Experience Manager