Customer Success

As the pioneers of personalization, Certona has the longest track record of any personalization provider in the industry. By partnering with our clients, Certona enables them to leverage this expertise to improve their customer shopping experience and achieve measureable business results.

Our proven technology platform and deep expertise in personalized recommendations make Certona the perfect partner for your deployment. Dedicated personalization and optimization experts provide best practices, guidance and analytical insights to deliver superior personalization performance.

page-image-customer-success

Solutions

Speak to a Consultant

Download White Paper

Customer Success

Resonance is a valuable service for multi-channel retailers like PETCO. We've found that Recommendations were found in more than 10 percent of all orders and we expect that number to continue to grow.

Resonance has provided our visitors with more relevant choices and in turn has increased our sales.

With transparency in their A/B testing, easily quantifiable results and automated operations, Certona has been an ideal partner for automated recommendations.

With more personalized search results, our customers didn`t have to keep searching deeper into site search results, and we definitely saw an increase in conversions.