If you cannot measure performance, you cannot improve and optimize results. Certona is one of the only providers in the industry with a comprehensive suite of robust reporting capabilities for their multi-channel personalized recommendations.
Gain actionable insight with Certona’s next generation reporting and merchandising management console, Resonance Insight. Clients have access to a multitude of reports to track performance of recommendations, business rules, strategies, box locations, and several different metrics to measure success.
Resonance Insight gives the user the ability to propose and test strategies as well as identify opportunities to reduce abandonment and maximize purchase intent with optimal recommendations, business and merchandising strategies. The user-friendly interface offers filtering options and easy export of reports in PDF and Excel format.