Jewelry Television Boosts Sales and Productivity with Call Center Personalization
Personalizing the offline customer experience can be challenging but is extremely efficient when it comes to providing a first-class shopping experience. Connecting the users shopping behavior across all channels can significantly increase sales and brand loyalty.
JTV’s successful call center personalization implementation yielded significant results including reducing time-consuming manual processes and increased recommended sales.
Download this case study to learn how JTV:
- Significantly reduced time-consuming merchandising processes
- Considerably increased average order values and saw 103% surge in recommendation sales
- Greatly improved productivity from the customer care team
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