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INDUSTRY REPORT 2019 Leading Vendors to the IR Top 1000 E-Retailers

Certona Contact Center

Certona Contact Center

Increase revenue and customer satisfaction by delivering personalized product recommendations and promotions to your contact center customers.

Learn how to empower agents with merchandising and profile insights:

  • Maximize cross-sell and up-sell
  • Drive performance of merchandising goals
  • Delivering service akin to in-store associates with Smart Shopper
  • Integrate contact center data across channels

Download the Brochure