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INDUSTRY REPORT 2019 Leading Vendors to the IR Top 1000 E-Retailers

Jewelry Television

Jewelry Television

Jewelry Television Boosts Sales and Productivity with Call Center Personalization

Personalizing the offline customer experience can be challenging but is extremely efficient when it comes to providing a first-class shopping experience. Connecting the users shopping behavior across all channels can significantly increase sales and brand loyalty.

JTV’s successful call center personalization implementation yielded significant results including reducing time-consuming manual processes and increased recommended sales.

Download this case study to learn how JTV:

  • Significantly reduced time-consuming merchandising processes
  • Considerably increased average order values and saw 103% surge in recommendation sales
  • Greatly improved productivity from the customer care team