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INDUSTRY REPORT 2019 Leading Vendors to the IR Top 1000 E-Retailers

The Reality of Personalization

In a world where consumers expect an engaging shopping experience, businesses are seeking to deliver on that expectation by developing strategies that speak to each customer on an individual level.

The Reality of Personalization showcases how to effectively make it happen. Specifically, it addresses:

  • The different levels of personalization
  • How to deploy personalization across multiple channels
  • How to develop seamless, omnichannel consumer experiences