Personalizing the Complete Customer Experience.

The Certona Advantage
The leader in omnichannel personalization, Certona delivers the most personalized customer experiences tailored to each individual using continuous behavioral profiling and predictive technology, resulting in increased engagement and conversions.

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How We Differ

Patented Proven Technology

10 years of leadership from Individualized Profiling and Predicting Consumer Behavior

Proven to be the highest performing personalization solution on the market, Certona’s platform has the unique ability to profile and predict behavior within two to three clicks, including the largest untapped segments of new and anonymous traffic. The result is predictive, real-time hyper-personalized customer experiences that give retailers and brands the ultimate engagement and conversion advantage.

Real-time & Continuous

Self-optimizing, deep level profiles from each interaction and delivering 1:1 personalized experiences

Unmatched in customer profiling, Certona’s solution leverages all of your data – CRM, purchase history, browse behavior, context and more – and augments profiles with each interaction, sharing that intelligence in real-time within and across channels, resulting in the most data driven on-to-one experiences.

Omnichannel Scalability

Driving higher engagement, revenue and lifetime value as profile intelligence is shared across channels

With unified customer recognition across all channels and devices, Certona’s solution delivers the most tailored and consistent brand experiences. From acquisition and engagement to remarketing and conversion, sharing cross channel knowledge throughout the customer lifecycle enhances experiences, drives more revenue and encourages repeat business.

  • Proven to be the highest performing personalization solution on the market, Certona’s platform has the unique ability to profile and predict behavior within two to three clicks, including the largest untapped segments of new and anonymous traffic. The result is predictive, real-time hyper-personalized customer experiences that give retailers and brands the ultimate engagement and conversion advantage.

  • Unmatched in customer profiling, Certona’s solution leverages all of your data – CRM, purchase history, browse behavior, context and more – and augments profiles with each interaction, sharing that intelligence in real-time within and across channels, resulting in the most data driven on-to-one experiences.

  • With unified customer recognition across all channels and devices, Certona’s solution delivers the most tailored and consistent brand experiences. From acquisition and engagement to remarketing and conversion, sharing cross channel knowledge throughout the customer lifecycle enhances experiences, drives more revenue and encourages repeat business.

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